Quality Questionnaire

In order for TPE ELECTRICAL SERVICES to monitor and improve its level of customer care, we would be grateful if you could respond to the following questionnaire.

Please feel free to tell us exactly how you feel. You do not have to leave your contact details if you would prefer to remain anonymous.

Your Name (optional)

Your Address (optional)

Your Telephone No. (optional)

Your Email (optional)

How did you hear about TPE ELECTRICAL SERVCES?

Were you happy with the way your initial enquiry was dealt with?
Yes No 

Was your quotation or estimate clear and comprehensive?
Yes No 

Was the work carried out according to the quotation or estimate?
Yes No 

Were the tradesmen helpful and pleasant?
Yes No 

Was the site maintained/left in a clean and tidy condition?
Yes No 

Did you recive your NIC-EIC certificate and building control compliance notice?
Yes No 

How would you rate the overall service given by TPE ELECTRICAL SERVICES?
Excellent Satisfactory Poor 

Would you recommend TPE ELECTRICAL SERVICES in the future or be happy to use our services again?
Yes No 

Any other comments...